At Breaking Bread Co., each order is freshly baked and prepared specifically for your selected pickup date. Because our products are made to order and are perishable, we are unable to accept returns or exchanges.
We understand that plans sometimes change. If you need to cancel your order before the applicable ordering cutoff, you will receive store credit for the full amount paid, which may be applied toward a future Breaking Bread Co. order.
Cancellation deadlines are:
Thursday CSA Pickup: Cancellation requests must be received by Monday at 5:00 PM.
Friday Bread Shed Pickup: Cancellation requests must be received by Tuesday at 5:00 PM.
Because payment processing and refund fees are incurred at the time an order is placed, customer-requested cancellations are issued as store credit rather than refunds to the original payment method.
Once the applicable ordering deadline has passed and production has begun, orders are considered final and are not eligible for a refund or store credit.
Customers are responsible for picking up their order on the designated pickup date and at the location selected during checkout.
Because products are freshly prepared specifically for each order, orders that are not picked up are not eligible for a refund, store credit, or replacement.
We want you to be happy with your order. If you receive an incorrect item or believe there is a quality issue with your order, please contact Breaking Bread Co. as soon as possible. We will review the circumstances and, when appropriate, provide a replacement, store credit, or refund.
Need to change your order? Please contact us before the applicable ordering cutoff:
Thursday CSA Pickup: Changes must be requested by Monday at 5:00 PM.
Friday Bread Shed Pickup: Changes must be requested by Tuesday at 5:00 PM.
We will do our best to accommodate requested changes whenever possible.
If Breaking Bread Co. is unable to fulfill all or part of your order due to illness, equipment failure, ingredient availability, food-safety concerns, or another circumstance beyond our control, you may choose either:
A full store credit for the affected amount or a refund to your original payment method.
Kate Jackson